Payments
We accept payment by VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS.
Initial Consultations
Payment is taken at the time we schedule your initial consultation.
Payment, Cancellation & Refund Policies
Follow-Up Consultations
Payment will be charged just before the consultation is taken, before you may speak with your practitioner. We accept payment by VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS.
Remedies & Other Medicaments
We provide remedy preparation services for established clients only. All remedies must be paid for at the time they are ordered. Orders will not be shipped until valid payment has been collected.
Shipment of Packages
We ship around the world via United States Postal Service (USPS). Most orders are ready to ship within 5 business days. EXPEDITED SHIPPING OPTIONS: Under limited circumstances within the continental US, we are able to provide OVERNIGHT shipping services. OVERNIGHT orders must be placed 1pm ET and may not be available on some days. Please call the office to inquire.
Refunds
There are no refunds for services rendered, missed appointments, remedies shipped, supplies, or bottle returns.
Rescheduling & Cancellations
To reschedule an initial consultation, please notify us
BY TELEPHONE ONLY AT LEAST 5 FULL BUSINESS DAYS IN ADVANCE.
To cancel a follow-up consultation, please
NOTIFY US BY TELEPHONE ONLY, AT LEAST TWO BUSINESS DAYS IN ADVANCE
to avoid a missed appointment charge of $125.
Missed Appointments
If you miss an appointment without giving us at least 2 business days notice VIA TELEPHONE, you will be charged the MISSED APPOINTMENT FEE OF either $125 for Mr. Mueller or $75 for Mrs. Mueller. We cannot refund the charge for any missed appointments.
Thank you for your understanding. We look forward to working with you!
Last updated October 2017